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Currency - All prices are in AUD

Currency - All prices are in AUD
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Accessory Insanity

Shipping/Returns

* FREE SHIPPING on orders over $100 (Canada & USA only)

Domestic Shipping:

$8 (Canadian dollars) flat rate Shipping & Handling within Canada and the USA

Your order will leave our warehouse within 1-2 "business days" of the date you place your order.
All items are shipped via Canada Post and/or USPS (United States Postal Service).

Please allow: 1 - 1 1/2 weeks for delivery within Canada.

Please allow: 1 - 2 weeks for delivery to the USA.

International Shipping:

International Shipping starts at $10 (Canadian dollars) and continues as follows:


* Spend $27 or less = $10 total shipping & handling costs

* Spend between $27.01 - $50 = $15 shipping & handling costs

* Spend between $50.01 - $100 = $20 total shipping & handling costs

* Spend between $100.01 - $200 = $30 total shipping & handling costs

* Spend between $200.01 - $500 = $40 total shipping & handling costs

* Spend more than $500 = Free shipping & handling

*Customer is responsible for all shipping & handling costs which are calculated at the time of checkout. When shipping outside of Canada, any additional costs such as duty and customs charges are also the responsibility of the buyer.

Your order will be shipped out within 1-2 "business days" of the date you place your order. All orders are shipped through Canada Post and your local Postal System. Please allow 2 - 10 weeks - depending on which country you are in, the size and weight of your package and and your distance from Canada. Please feel free to email us if you need more information.

Rush Shipping:

Canada and USA:

If you require a SERIOUS RUSH to be placed on your order, simply click the Rush Shipping option during checkout. This item will add the Rush Shipping charge to your order in your shopping cart. Your order will then be shipped out later that same day or on the next "business day".

Please allow:

2-3 "business days" for delivery within Canada

4-5 "business days" for delivery in the USA

International Destinations:

Add the Rush Shipping to your cart and we will send your parcel by air instead of by ground. This will speed up your shipment considerably. International delivery times will vary depending on the size and weight of your package and and your distance from Canada. Please feel free to email us if you need more accurate details.

Customs/Duty:

In some International Countries (not Canada) (and not the USA unless over $250 value) additional customs/duty charges may be added when crossing the border - these charges are the responsibility of the buyer and cannot be calculated in advance. For more information, please contact your local customs office.
Every once in a while, customs may hold a package for inspection. In these rare instances, your shipping times will vary. We can not take responsibility for shipping times when customs is involved. They do not negotiate on shipping times or customs/duty charges. :-(


Returns Policy:

At AccessoryInsanity.com we do our absolute best to make sure you are happy with your purchase! If you are unhappy in any way, send us an email (make sure to mention your order number, and the nature of the problem).

Rules and Conditions for Returns and Exchange:

(Sorry. Due to hygienic reasons, there are no returns on earrings).

Items must be returned within 14 days of the day you received your order in 100% new condition. They must not be worn, washed, or damaged and all tags must be in place and in original packaging.

A copy of the packing slip/invoice (included inside the package of every shipment) must accompany all returns.

Please be advised, your refund will only be processed once the item has been received by AccessoryInsanity.com safe and sound. Therefore, it is advisable to always purchase shipping insurance when returning items and to take care when packaging your returns. Refunds cannot be provided for uninsured items that have been lost or damaged in the mail.

Shipping & Handling and Customs/Duty costs are non-refundable. We do not accept COD returns. To avoid any additional Customs, Duty and Brokerage fees, please ship all returns as regular parcel or regular mail through USPS. This is the most economical method available.

Sale items are final sale and cannot be returned for refund.

Please allow 5-7 business day after we receive the item for refunds to be processed. A refund will be issued only to the original credit card or paypal account. In some instances, the refund may be subject to a $5 restocking fee.

 

Further Questions??

Please feel free to use the "Contact Us" form